For students in distress, the first point of contact is often with non-specialist university staff. The first conversation students have with a member of staff like this can be vital – in ensuring they receive a warm, empathic and understanding response to help them immediately, and that they are then signposted, if necessary, to receive help from a mental health specialist.
Developed by the Charlie Waller Memorial Trust, this e-learning package, which consists of six easy-to-follow 20-minute sessions, is designed to give non-specialist staff the skills, knowledge and confidence to offer this first line of support.
You can access the learning package here
Completion of these modules won’t be recorded.